Terms of service

Welcome to Giftenary.

Acceptance of Terms

By accessing, browsing, or placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Shipping Policy, Return & Refund Policy, and Privacy Policy.

Eligibility

By placing an order on our website, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

Products & Pricing

We strive to ensure that all product descriptions, images, and pricing displayed on our website are accurate.

However:

  • Product colors may vary slightly due to screen settings, lighting conditions, and photography.
  • Handmade products may have minor variations in appearance.
  • Prices are subject to change without prior notice.
  • We reserve the right to correct any pricing, description, or typographical errors at any time.

Order Acceptance

All orders placed through our website are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving:

  • Suspected fraudulent activity.
  • Incorrect pricing or product information.
  • Unavailability of products.
  • Violation of these Terms & Conditions.

In such cases, any amount paid by the customer for an unfulfilled order will be refunded.

Payments

We currently operate on a prepaid-only basis and do not offer Cash on Delivery (COD).

All payments must be completed successfully before an order is processed and dispatched.

Order Cancellation & Modifications

Once an order has been placed, it cannot be cancelled, modified, or refunded, except as expressly provided under our Return & Refund Policy.

Shipping & Delivery

Orders are processed, dispatched, and delivered according to the timelines outlined in our Shipping Policy.

While we make every effort to ensure timely delivery, delays may occur due to circumstances beyond our control, including courier disruptions, weather conditions, public holidays, transportation issues, or other unforeseen events.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review the policy carefully before placing an order.

Intellectual Property

All content available on this website, including but not limited to logos, brand names, product images, graphics, designs, text, and other materials, is the property of Giftenary and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

User Conduct

You agree not to:

  • Use the website for any unlawful purpose.
  • Provide false, misleading, or inaccurate information.
  • Attempt to interfere with the security or operation of the website.
  • Engage in any activity that may harm the website, its users, or its reputation.

Limitation of Liability

To the maximum extent permitted by law, Giftenary shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Changes to Terms & Conditions

We reserve the right to update, modify, or revise these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately upon being published on this website.

Contact Us

For any questions regarding these Terms & Conditions, please contact us:

Email: giftenary.support@gmail.com

Phone/WhatsApp: 9389831070